Reviewed by Brian S. Coutts · Reviewed October 22, 2026 · Published October 21, 2026 · Updated October 22, 2026
Key facts
- CPSC advises using only the charger supplied or recommended by the maker and never charging while asleep or away (CPSC (opens in new tab)).
- CPSC received 156 reports of fire and thermal incidents involving “universal” micromobility chargers from Jan. 1, 2023 to May 16, 2024 (CPSC (opens in new tab)).
What to do now
- ☐ Get medical care first
- ☐ Don't throw out the device, battery or charger, even if damaged
- ☐ Save the order page, receipt and model number
- ☐ Check CPSC recalls (opens in new tab)
- ☐ Call us at (801) 255-2102 for a free review
What has CPSC said about lithium-ion battery fires?
CPSC urges people to use micromobility devices and batteries certified to the applicable safety standards, to use only the charger supplied or recommended by the maker, and not to charge while asleep or away; it notes many lithium-ion battery home fires and deaths happened at night during charging (CPSC (opens in new tab)).
CPSC has also warned against chargers marketed as "universal," reporting 156 fire and thermal incidents involving such chargers from January 1, 2023 to May 16, 2024 (CPSC, Sept. 5, 2024 (opens in new tab)).
Who may be responsible for a battery fire?
The battery cell maker, pack assembler, device brand, charger maker, importer, and online or retail seller can each play a part. Many products are imported, so an early step is identifying a U.S. company that can be held responsible.
What evidence should I keep after a battery fire?
Keep everything. Do not throw away the device, battery, charger or packaging, even if damaged. Keep receipts and order pages. You can check CPSC recalls (opens in new tab) and report the incident at SaferProducts.gov (opens in new tab).
Hurt riding an e-bike rather than in a battery fire? See our e-bike accident page (opens in new tab).
Related: how product liability burn claims work · what to do after a burn injury
Talk with us about what happened
If you or someone in your family was hurt by a battery fire or explosion, at home or anywhere else, we can review it with you at no cost. There is no pressure to hire us.